Q: Who is Tianmix?
A: Tianmix is a local enterprise based in Co. Kildare, which was established in Nov 2014. Our business is retail and wholesale of quality Sterling Silver jewellery.
Q: What materials are used in Tianmix’s jewellery?
A: All jewellery is rhodium white gold plated Sterling Silver. Our gold items are gold/yellow, gold/rose and gold plated Sterling Silver. Gemstones are semi-precious stones, most commonly zircon and spinel. Tianmix’s jewellery has been assayed (inspected for quality) at the Assay Office, Dublin Castle and has been certified and stamped Sterling Silver.
Q:We don’t expect this to happen but should you have any problems with your purchase, what will we do?
A: If the product has quality problems, you are welcome to return the item, with your receipt, for a replacement within three months of purchase.
Q: How should I take care of my jewellery?
A: Jewellery is very precious and in some cases, delicate. You should avoid direct contact with soaps, perfumes, hand-sanitizers, etc.. Don’t wear it in the shower or while doing housework. When not being worn, it is advisable to keep it boxed.
Q: How can I get the latest product information?
A: Please, follow us on Facebook-Tianmix Jewellery, Instagram tianmix_ie or visit our website – www.tianmix.com
Q: Can I buy online or over the telephone?
A: Yes, you can purchase on tianmix.com or by calling 089 941 6158.
Q: If I want to open a jewellery store, can Tianmix supply me stock?
A: Yes, for further details, please consult a member of staff.
Q: Why should I choose to purchase jewellery from Tianmix?
A: We supply and sell a wide range of high quality, affordable Sterling Silver jewellery. We can do this because our jewellery comes direct from the manufacturer. No middleman to pay, means more savings for you.
Q: How do I place an order online?
Browse through our to find what would be your favourite jewellery item.
If you know exactly what you want, use the search function on the screen to quickly locate your item.
Choose the colour/size (if applicable) and number of items you would like to have and click on the “Add to Basket” button. You can go on shopping until you are ready to pay.
If you wish to view the products in your shopping basket while you are shopping, click on “cart” at the top right hand side of the page.
When you have chosen all of your favourite items, click on the “Checkout” button and follow the very simple instructions on screen through our secure checkout process.
If you have any difficulty placing your order online please do not hesitate to contact us on (00353) 879062773 or 0899654618 (Monday – Friday 9:00am to 8:00pm, Saturday/Sunday 10:00 am to 5:30pm).